The General Commission of Customs announced the opening of channels to receive complaints and reports related to the work of the Commission and its centers across all border crossings, in a step aimed at enhancing transparency and combating corruption. The Commission called on citizens, employees, and stakeholders to cooperate and report any cases of extortion, negligence, or legal violations, ensuring that all information will be treated with strict confidentiality. The Commission emphasized its commitment to referring offenders to the competent authorities for accountability without leniency, in line with government directives to protect public funds and elevate institutional performance.